On-Tap Plumbing & Heating

Service Packages

Better value comesfrom better work,not bigger discounts.

Each of the packages below is what we'd want if we were the customer — everything the job actually needs to last, bundled into one fixed-price quote.

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Homeowner

New Boiler Install Package

When you commission a new boiler installation with us, the install isn't just the boiler — it's the whole system done properly, with protection built in.

What's included

  • Free pre-install home survey and written fixed-price quote
  • Up to 18-year manufacturer warranty on qualifying new installs
  • Inline scale reducer included as standard (essential in hard-water areas)
  • Magnetic system filter fitted to protect the new boiler
  • Smart thermostat included on qualifying installs
  • Priority annual service slot booked in for year one
  • 12-month On-Tap workmanship guarantee on top of manufacturer cover

For: Anyone replacing or upgrading a boiler across our service area.

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Homeowner

Annual Heating Care Plan

Year-round confidence that your heating is healthy, your warranty is preserved and you're at the front of the queue when something needs looking at.

What's included

  • Full annual boiler service to manufacturer specification
  • System pressure, flow and combustion check (every visit)
  • Stamped service record — keeps your manufacturer warranty valid
  • Priority booking ahead of non-plan customers
  • Discounted call-out rates if anything goes wrong mid-year
  • Automatic annual reminder so it's never missed

For: Homeowners who want one job a year, done well, and the peace of mind that comes with it.

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Landlord

Landlord Compliance Package

Designed for landlords and letting agents who'd rather one phone call solve the whole gas compliance problem instead of chasing engineers, paperwork and renewal dates.

What's included

  • Same-day CP12 (Landlord Gas Safety Certificate) issued and emailed
  • Direct tenant booking — we coordinate access, you don't get the calls
  • Priority response for tenant-priority issues (no heat, no hot water)
  • Annual portfolio review with a single point of contact

For: Single-property landlords up to letting agents managing 50+ doors across our service area.

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Homeowner

Bathroom Installation Promise

Bathroom projects fail when they're treated as a stack of separate trades. We project-manage the whole thing so you talk to one person and one number lands at the end.

What's included

  • Free in-home design consultation and written fixed-price quote
  • All trades coordinated: plumber, tiler, electrician, decorator, plasterer
  • Single point of contact throughout the project
  • Agreed start date and finish date — held to in writing
  • Daily site clean-up, dust sheets and protective coverings throughout
  • 12-month workmanship guarantee on every element

For: Anyone refitting a bathroom — small en-suite to full family bathroom — in Bedfordshire, MK or Hertfordshire.

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Not sure which package fits?

Call us. Five minutes on the phone usually answers the question — and we'll always tell you honestly if you don't need a package at all.

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Gas Safe · Fully Insured · 12-Month Workmanship Guarantee

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